Frequently Asked Questions

What to Expect | Getting Started | Payment & Insurance | Telehealth | Clinical Approach
Whether you're just starting to explore therapy or you're ready to book your first appointment, we know questions come up. Below, find answers to the most common questions about working with Dr. Marina Harris and Bloom Psychology Group.
Getting Started
We work with high-achieving women, teens, and families who are navigating anxiety, perfectionism, eating disorders, or feeling stuck despite their success. Many of our clients are female professionals, executive women, and women in leadership roles who are balancing intense responsibilities with the desire to feel more grounded and fulfilled.
We also support:
If you’re unsure whether we’re the right fit, we’re happy to talk it through with you.
Most clients come to see us about anxiety, sport psychology, and eating disorders.
We can help when:
If this sounds like you, let's chat about how you can feel calm and capable.
If you're ready to start or just want to learn more about services, contact us using the form on the contact page. You can also call the office phone at (919) 892-9874. If we are a good match based on what you want help with, we will schedule an appointment.
Before we meet, you’ll complete some intake paperwork that we will review together in session.
Meeting someone for the first time - especially via telehealth - can feel a little nerve-wracking. We’ll spend the first session getting to know you, understanding your goals, reviewing clinic policies, and making sure you feel heard. From there, we’ll create a treatment plan based on what matters most to you - including what we’ll focus on and how often we’ll meet.
No topic is off-limits in our work together.
Want to know more about how I work? Read my open letter to clients.
Insurance, Payment & Policies
Therapy is an investment in yourself (or your child) and your well-being. My services are considered out-of-network for insurance, which means you pay at the time of service.
This allows me to spend more time on your care, not paperwork, and make treatment decisions based on your unique needs - not insurance requirements.
If your insurance plan includes out-of-network benefits, you may be reimbursed for a portion of the fee. I can provide a superbill (receipt) for you to submit to your insurance.
Please note: It’s your responsibility to contact your insurance provider to verify your out-of-network benefits. Call the number on the back of your insurance card to determine what you may be reimbursed per session, if anything.
We also maintain a few reduced-cost sliding scale spots. If cost is a concern, feel free to reach out - or check out Open Path Collective for affordable therapy options.
Marina and Alexandra offer slightly different pricing.
MARINA
I offer a free 15-minute discovery call to see if we’re a good fit. This brief call allows you to ask questions and hear more about our approach.
All major credit cards are accepted, including HSA/FSA cards.
ALEXANDRA
I offer a free 15-minute discovery call to see if we’re a good fit. This brief call allows you to ask questions and hear more about our approach.
When we begin work with a new client, we wholeheartedly invest our time and energy into our work together, and we ask the same in return.
Cancellations require at least 24 hours’ notice. Late cancellations or no-shows will be charged the full session fee unless there’s a true medical emergency (at my discretion).
Your appointment time is reserved just for you - late cancellations mean that another person waiting for services isn’t able to be seen.
Telehealth & Accessibility
North Carolina (and the Raleigh-Durham Triangle area) is a large and busy place. Telehealth makes therapy more accessible by eliminating drive time and allowing you to meet from the comfort of your home, dorm, or office.
We're also credentialed through PSYPACT, which allows us to provide secure teletherapy across more than 40 states. If you or your teen travel, move, or attend school out of state, you can still receive consistent care.
If you prefer in-person services, we're happy to provide referrals to trusted providers in the area.
Approach & Philosophy
Clients choose Bloom Psychology Group because they want more than a place to vent - they want real support, real tools, and real change.
Here’s what sets this practice apart:
Not at all. Many of our clients are high-functioning and successful on the outside, but internally, they’re anxious, perfectionistic, self-critical, or just plain exhausted.
Therapy can help you feel more connected, more confident, and more like yourself. It doesn’t mean something is “wrong” with you - it means you're investing in your well-being.
That’s okay. The best way to know if this is the right fit is to schedule a free consultation. We’ll talk about what you’re looking for, and you’ll have space to ask questions with no pressure.
Book a Free Consultation
We use evidence-based approaches including:
CBT (Cognitive Behavioral Therapy)
DBT (Dialectical Behavior Therapy)
ACT (Acceptance and Commitment Therapy)
These therapies are backed by research and tailored to your needs - helping you build self-awareness, emotional resilience, and actionable skills that translate into real life.


Have Additional Questions?
We’re happy to help. Reach out anytime through our contact form or call us at (919) 892-9874.
We’ll guide you through next steps and make sure you feel supported.